Amit Kumar Tyagi serves as Senior Editor – Governance, AI Strategy, and Organizational Resilience at the Hampton Global Business Review (HGBR), where he focuses on governance frameworks, responsible AI adoption, and enterprise-scale transformation leadership. His editorial perspective examines how organizations can align technical modernization, ethical automation, and operational governance to strengthen resilience and long-term performance.
Amit’s career includes leadership roles across Verizon, Capgemini, Sabre, AON, CGI, and Sapient, where he oversaw delivery of platform modernization, AI/ML integration, customer experience engineering, and digital operations. His work spans predictive and recommendation systems, autonomous bots, workforce optimization, contact center intelligence, emergency responder analytics, and cross-channel customer journey platforms. He has guided investment cases, product strategy, and enterprise architecture, driving savings, efficiency improvements, and organizational alignment across complex business ecosystems. A frequent speaker and contributor on AI/ML testing, cognitive automation, and engineering best practices, Amit blends technical depth with governance-driven leadership.
At HGBR, Amit supports research that unites governance and AI-enabled transformation, offering perspectives that help enterprises strengthen oversight, enhance resilience, and implement responsible, future-ready technology strategies.
